Showing posts with label Startups. Show all posts
Showing posts with label Startups. Show all posts

Friday, August 21, 2015

eClerx - Pivot to success

Most of us are very rigid in what we want be it our personal life or in business. But being persistent at the same time being flexible does seem to be a good idea too.Persistent in our journey but flexible with our paths may help us in a very big way. 

We all know eClerx as a KPO that differentiates itself with a lot of value addition when compared to the vanilla BPO. But has it been that way always ?. It seems that founder PD Mundhra follows the Tao saying about water going with the flow and by passing obstacles. Is this not what the startup world proudly calls Pivots ?. eClerx started off with doing mundane jobs and then climbing up the value chain.








http://forbesindia.com/article/independence-day-special/how-outsourcing-company-eclerx-found-its-foothold/40891/1

Water flows humbly to the lowest level.
Nothing is weaker than water,
Yet for overcoming what is hard and strong,
Nothing surpasses it. 

Lao-Tzu
Tao Te Ching

Saturday, April 25, 2015

When quick wit meets passion

TVF-ONE is one of India's most popular online youth entertainment channel.  Its founder, Arunabh Kumar an electrical engineer from IIT Kharagpur found it very difficult to enter Bollywood. The article below from Outlook Business talks about how his passion and quick wit got him an entry into the film world


After completing his engineering, he landed back in Mumbai on an assignment with Aerospace Research and Development, an arm of the US Air Force. “Though I loved mathematics and what we were doing, after a point I got bored. I was to leave for Tokyo for a project module but I walked away.” With plans to become a short film maker, he started cold calling production houses for a job as an assistant director, but kept getting shooed off at the reception desk.

“So, I began dressing up in formals and started pitching that I want to understand the technology behind cinema and how visual effect is used in movies,” Kumar says, breaking into uncontrolled laughter.

The attire was for effect but his interest genuine. Lady Luck finally relented and he ran into Vaibhav Misra at Red Chillies Entertainment who was chief assistant director for the then under production Om Shanti Om. Misra was kind enough to give Kumar the time of the day and through Misra he met Farah Khan.

Waiting to meet Farah outside her office was Kumar’s Bud Fox meets Gordon Gekko moment. “It dawned on me that I have to do this if I want to be part of something big. When Farah asked me, ‘You are an IIT engineer, you don’t know anything about film making, what are you gonna do?’ I just blurted out, ‘Ma’am, I will be your slave,’ She then said, ‘Ok, I need some slaves, come on board.’”

This fleeting interaction in the last week of November, 2006 was a major turning point in Kumar’s life. In about eight years, Kumar would be shooting with Farah and the megastar behind it all, Shahrukh Khan.

Friday, February 13, 2015

Monday, January 19, 2015

Five accidents to watch for on the startup highway - Alok Kejriwal



Fancy stepping out of your dreadful, unsatisfying salaried job that's sputtering at 58 kms an hour (takes you 58 years to make boss) and fantasizing about getting into the F1 zone of starting up where you could be rich & famous and your own boss in less than three years? Well dream on, and pay critical attention to these five 'accident spots' on your startup highway that could get you in serious trouble.

1. "Finding a problem for a solution - not a solution for a problem"

I was once a jury chair for a rather prominent startup competition that was being recorded for national television. My fellow jury members were very distinguished and we had an entire panel of IIT professors as tech advisors on the side. This was serious stuff. One of the most passionate presentations was made by a man (in a suit) who described how he had created a complex 'sms' alarm system to wake up people when intruders stepped into their homes. His solution would cost Rs. 7 lakhs. Mr. Suit spoke non-stop for 28 minutes about how triggers all over the house would be invoked to spot the intruders. He had complex charts (that looked like rocket designs) to show off.

Some of us tried to question him. A jury member said, "But I sleep with my phone ringer off." The man shot back, "No, you will set your phone ringer on after you install my security system." When it was my turn, I smiled at him and asked, "Why can't I keep two dogs in my house?" The man looked at me, shattered and bitterly angry. He refused to answer my question and walked off the stage. Lesson 1: While starting up, don't go around looking for a problem to 'fit' your so-called solution. Most probably, the problem does not exist.

2. "Worrying that people will steal your idea"

Many interesting ideas pop up in the minds of several people across the world at the same time. It's as if God sprinkles the world with ideas every morning. Having said so, many people hold on to these ideas in their minds, as if they have found the Kohinoor. They refuse to 'share and discuss' the idea with people around them because of the insane fear of their idea getting stolen Unfortunately, in the startup world, ideas are worth only 1% of the real value of a great company. The rest of the 99% value comes from execution, and only execution. Now consider the rather contrarian case of Facebook and the so-called 'idea theft' by Mr. Zuckerberg (those who haven't heard, please go and watch the movie, The Social Network. So, Zucky Baba stole an idea. Hmmmm. Ok. Sniff Sniff for the Winklevoss Twins. But guess what? The manner in which Facebook has 'executed' in the past 7 years beats any other social network that has existed, even before Facebook - like Orkut (owned by Google) and hi5. No one executed like Zucky and that's why he has won. Lesson 2: The minute you get a great idea, share it and start building it. If people steal (copy) it, feel proud! It means you have a valuable idea!

3. "Startups: the fastest way to riches"

Quite the contrary. I can assert that starting up is the fastest way of getting poor. 99 people out of 100 who start up typically lose years of salaries, job promotions, relevance of being out there in the professional job market and of course, the 'reputation' of being unsuccessful amidst friends and relatives.

The reason is very simple. Starting up is like replicating 22 years of education. When you start up, you go back to Grade One. I mean who would pay you to be studying in Grade One? Later on, only the awesomeness, great application and favorable stars get you noticed as you inch up the grades and have a VC or Angel finance you in bits and pieces. Typically there is only one student who tops the school. And she is the one who walks away with the scholarship. Lesson 3: Yoda, the Guru of Star Wars tells Anakin the Jedi-in-making, "Train yourself to let go of everything you fear to lose". Yoda was most definitely speaking for startup entrepreneurs.


4. "Building to sell - not selling to build"

I am a Marwari Dinosaur of the Internet. Been around since 1998 and have seen many moons and suns go by. One of the most common blunders I have seen being committed by entrepreneurs is starting up a company with the sole intention of selling it to someone else. In fact, a slide in most funding pitches mentions 'Exit Plan' and that is where most entrepreneurs let their imaginations go wild on speculating who will buy them out. Think of real businesses around you. McDonald's sells burgers to build its business. Mercedes sells cars. Bose sells music systems. These companies sell things to make their business valuable. They don't sell themselves as the value proposition. Lesson 4: Building a business to sell out is perverted. It's like growing up for someone else. If you are a startup, build to create a great business that will sell great products and services. It will sell itself.

5. "Starting up is an adventure - not a boring dull job"

People who burn out at their jobs typically take 'exotic' vacations here and there. Some enjoy standing on icebergs while their nose freezes; others like to swim in underwater cages getting clicked with thumbs up signs (while they are actually worried about the shark near their leg). Once the vacation is over, they come back to their 9 hour-day at work, staring at spreadsheets. Many people think starting up is an adrenaline-pumping adventure that will leave the drudgery of their job behind. Unfortunately, that is never the case. Starting up is tedious, taxing, draining and hopelessly lonely. The loneliness kills. An entrepreneur has to do ten times more boring things than most salaried employees ever do (like packing parcels). Lesson 5: Don't start up for a thrill. Go ostrich-riding instead! Start up as if you are switching careers and plan for a 20-25 year innings in which you may see some fun

Wednesday, January 14, 2015

Why Sanjeev Bikchandani, the Naukri man, wants to be a builder and funder with Info Edge

Disc : No holding


Why Sanjeev Bikchandani, the Naukri man, wants to be a builder and funder with Info Edge
By N Shivapriya, ET Bureau | 15 Jan, 2015, 02.45AM IST

Every month some 30 million people seeking to satisfy their gastronomic cravings by visiting Zomato, the popular restaurant discovery service, co-founded by Deepinder Goyal and Pankaj Chaddah. In London, people want to know more about the ambience, in Kolkata they want to know more about the food. The nuances are many and Zomato caters to all quirks and palates.

Zomato itself has a distinct global flavour. This week, it took its biggest bite with a $ 52 million acquisition of Seattleheadquartered Urbanspoon, entering the US, the largest and most competitive market. The acquisition also gives Zomato leadership in two other markets, Australia and Canada.

Back home, news of Zomato's acquisition, its global ambition and its huge appetite — six acquisitions in five months — pushed share prices of Info Edge (India) up on a day the BSE Sensex was down. But why the boost for Info Edge? The internet company, founded by 51-year-old Sanjeev Bikchandani, is Zomato's single largest shareholder with a 50.1% holding. Why Sanjeev Bikchandani, the Naukri man, wants to be a builder and funder with Info Edge Bikchandani spotted Zomato early and made a $1 million investment in it five years ago, and followed it up with five more rounds of investment worth a total of Rs 327 crore. Its investments in Zomato are now worth over Rs 2,030 crore.

This is one of the two things Bikchandani is known for. Finding and funding early stage startups and mentoring them to success. Info Edge has invested about Rs 570 crore in backing nine companies like Zomato. Sure, a few deals have gone bad — it wrote off about Rs 35 crore in three of its investments, StudyPlace, 99labels and Floost. But there are more big successes like Zomato.

Info Edge was again an early investor in PolicyBazaar, a portal that helps users compare and choose from different insurance products. At a fund raising last May, PolicyBazaar was valued at $100 million and Info Edge now owns 23% in it.

But the first thing Bikchandani is known for, of course, is his ability to successfully build internet businesses within Info Edge. He is often referred to as the 'Naukri man'; Naukri being one of India's top job portals. 99acres and jeevansathi.com are two more such examples (see table).

Bikchandani is both a builder and a funder. The remarkable thing though is that he has persuaded public shareholders to back him. Info Edge went public in 2006 and non-promoter shareholders own over 55% in the company.

Investors demand that listed companies deliver predictability of revenues and performance. How did Bikchandani get public shareholders to back his plan to build a portfolio of early stage and high risk startups? "Naukri is stable and predictable. The others less so. So it is a blended model with some volatility because of the other businesses.

But by and large, investors are well-informed and well-researched and they factor this in their decisions," says Bikchandani. He expects the top three growth engines for Infoedge in the next few years to be Naukri, 99acres and Zomato.

Bikchandani says that as the company is growing and is of a certain scale, profitable, with a strong brand and a market leader, he sees no reason why investors will not understand the model. Naukri, which contributes more than half of Info Edge's revenues, has a stable and predictable revenue stream. It also contributes more than 100% of the profit — surpluses from this business unit goes into other ventures. By building Naukri successfully, he has earned the right to fund other businesses outside Info Edge.

In the last 12 months, Info Edge's share price has gone up from around Rs 500 to around Rs 850, and its market capitalisation is now close to $ 1.7 billion (Rs 10,385 crore).

Moving in quickly

Zomato has been the most high profile of Bikchandani's bets. It has been growing rapidly. Prior to its US acquisition, last month it acquired Cibando, a restaurant search service in Italy. At last count it was in over 100 cities in 20 countries and investors funding the company valued it at $660 million in December. Only two years ago, it was valued at about $160 million.

Five years ago, Goyal and Chaddah were looking for seed funding and were in discussions with a prospective investor. The discussions dragged on for nearly two months before they got to a term sheet.

Both of them were used to working at a faster pace. Then Goyal got an e-mail from someone he had never met before. That person was Bikchandani and his mail said, "Do you need funding? If yes, you can contact me," also mentioning a mobile number.

"It was basically like cold calling," recalls Bikchandani, who was only acquainted with Goyal through his site, Foodiebay. com, as Zomato was then called.

Within three hours of sending the mail, the two had met and within 48 hours, agreed on the broad contours of a deal. "We went with Info Edge over the others because they were very quick. Speed of execution really mattered to us," says Goyal.

Bikchandani's due diligence consisted of doing basic checks and calling up some customers of Zomato. It was quick, and within few weeks, Info Edge had invested $1 million in Zomato.

"I think entrepreneurs understand entrepreneurs slightly better. Chances are they will be more comfortable with a good entrepreneur than a pure financial investor," says Bikchandani, about why Zomato's founders opted to go with Info Edge. Why Sanjeev Bikchandani, the Naukri man, wants to be a builder and funder with Info Edge
Taking the road less travelled

Bikchandani has challenged many stereotypes without intending to. Despite being an internet venture, his firm, Info Edge, has been profitable since 2003. In 2006, it listed on stock exchanges in India when others like Rediff and Sify were listing on the Nasdaq. Even today it is one of the handful of internet firms to be listed here along with those like Just Dial.

Info Edge is one of the few internet portals and ventures, even globally, that have managed to survive and stay successful from the last internet boom to the current one. "Bikchandani's strongest quality as an entrepreneur is in developing a very robust business model," says Renuka Ramnath, who was MD and CEO of ICICI Ventures, when Info Edge was one of its portfolio companies.

Bikchandani saw Naukri through the dotcom boom and the bust in the late 1990s and 2000 and made a big shift from an onlineonly business model to one which also had a physical presence.

"He felt it was important at that time," says Ramnath. "To have the confidence to change the business model, make a significant course correction, get the buy-in of investors and take the company forward is where most entrepreneurs falter. He did that extremely well," she adds. Ramnath now runs her own fund, Multiples.

When the dotcom bust happened, ICICI Ventures withdrew from many companies but stayed invested in Info Edge. "We had full confidence in Sanjeev (Bikchandani) and Naukri so we stayed invested," says Ramnath. The decision turned out to be right, giving ICICI Ventures a more than 28x return on its investment.

Bikchandani doesn't make any personal investments, though many entrepreneurs of the last dotcom boom vintage have become angels or started venture capital funds. All investments are made through Info Edge. Bikchandani says this is to prevent any potential conflict of interest. "Info Edge is diversifying. If we invest in our personal capacity, we may end up competing," he says.

Onl ine travel booking venture, Makemytrip.com, recently announced a $15 million fund for investing in innovative startups but only for those in allied areas like travel technology. Info Edge, on the other hand, doesn't have a specific corpus from which it invests and target companies need not be related to its core business. The only criterion is they have to be consumer internet firms.

Riding the next internet wave

Similar examples of other ventures that do this are global ones like Naspers, Softbank and Rocket Internet. So is Info Edge modelled on them? Pat comes the reply: "We want to be like ourselves only. We will continue to do what is best for us and our shareholders and our company."

Why did he chose this model? "We (Info Edge) have surplus cash. There are plenty of opportunities out there which smart entrepreneurs are chasing. We can't do everything in-house so we back entrepreneurs who are chasing good ideas and hopefully end up creating value for our shareholders," he says. For Indian investors, investing in Info Edge is one way to participate in the country's booming consumer internet story.

It's also how Info Edge has become a major player in the next internet wave. In September, Info Edge raised a QIP of Rs 750 crore — a large part of the proceeds will go towards building more capability for 99acres. Since then it has acquired 3D design studio and integrated it with 99acres.

Goyal says Bikchandani looks for a return from his investee companies like any other investor but recognises entrepreneurs are best positioned to run their companies. "He's not actively involved in the business but he is always there in the background if you need him. More like an older brother who will always be there to support you through the good and the bad," says Goyal.

When Zomato launched in the UK last year, Bikchandani felt it was too early to enter that market. Over the next three to six months as the struggled in the UK, Goyal realised Bikchandani was probably right. "Still, we never heard, 'I told you so', from him. We were actively thinking of how to solve it and how to make it work," says Goyal.

Bikchandani says being an entrepreneur himself, he understands entrepreneurs need independence. "While we offer our advice, if they don't want to take it, we don't impose it." And that's from a man who has built and funded so many successful businesses.